They are bollocks. I had an email from them the other day saying I couldn't cash any more money out of my account, because I needed to send them a fax of the front and back of my debit card for security reasons. This is quite standard practise these days in the Poker world, but not after you've already deposited £50 and cashed out £240 ish over the last 2 months! Surely this should have been done when I set up my account? Mongs.
So, I thought i'd try my luck and cash out my last £67 in the account (havn't played for ages, not been in the mood). What happened? Well, the cash out request was accepted and the money disappeared from my account. Great, I thought, now I can move site. Nope. Afraid not Mr Hill. Logged on a few days later, and what do you know? The £67 is back in my account, and the 'status' on the cash out shows as rejected. ARGH!
Anyway, out of pure frustration I tried to cash out again and logged off. Couple of days later logged back on again....no money in the account and the cash out request this time said 'approved'!!!. At last I thought I'm home and dry. Well that was on the 14th Jan i think, and the money still hasn't hit my bank account. Time to open up a can.....
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